Privacy Policy

Last Updated: June 17, 2026

At AHVAN (accessible via https://ahvan.co), we respect your digital privacy and are deeply committed to protecting your personal data. This Privacy Policy details the types of information we collect, how we process and protect it, and your legal rights regarding your personal information.

By accessing our website and utilizing our storefront services, you expressly consent to the data compilation and processing practices described in this policy.

1. Information We Collect

We collect personal data directly from you when you interact with our storefront. This includes:

Identity & Contact Data: Your full name, delivery addresses, billing addresses, email addresses, and phone numbers provided during account registration or checkout.
Transactional Data: Specific details regarding payments made to and from your account, along with comprehensive historical records of products purchased from us.
Technical & Usage Data: Your Internet Protocol (IP) address, browser details, device characteristics, operating system specifications, and information about how you navigate and interact with our website.

2. Financial Data Handling & Security

Payment Processing: We do not store or capture your credit card numbers, debit card details, or banking passwords on our internal servers. All financial transactions are transmitted via secure, encrypted channels directly to our third-party, certified payment gateway providers.

These payment channels are fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure your financial transaction information remains strictly confidential.

3. How We Use Your Data

We process your personal information for specific, legally grounded business purposes, including:

To manage and fulfill your orders, process payments, and arrange domestic or international shipping from our hub in Bhuj.
To communicate critical order tracking parameters, status updates, or technical support notifications.
To optimize our e-commerce platform performance, streamline checkout layout efficiency, and enhance our overall user experience.
To comply with statutory tax mandates, financial regulations, and prevent fraudulent transactions.

4. Cookies & Tracking Technologies

AHVAN utilizes standard cookies and similar web tracking tools to maintain your active shopping cart state, recall user preferences across browsing sessions, and track site performance analytics.

You retain full control over your cookie settings. You can instruct your web browser to reject all cookies or notify you when a cookie is being transmitted. However, please note that disabling cookies may prevent certain interactive features of our e-commerce storefront from functioning correctly.

5. Sharing Information with Third Parties

We do not sell, rent, or trade your personal data to external marketing companies. We only share essential data components with trusted third-party service providers who help us run our operations:

Logistics Partners: Courier services and shipping aggregators requiring your delivery address and contact number to fulfill package transportation.
Technology Providers: Secure cloud servers, database management nodes, and email transmission networks that power our underlying infrastructure.
Legal Mandates: We may disclose data if required by law, court order, or government authority to protect our corporate rights or defend against fraudulent actions.

6. Data Security & Retention

We implement robust administrative, technical, and physical security measures to safeguard your data against unauthorized access, loss, or alteration. Your personal details are retained only for as long as necessary to fulfill the operational, tax, and accounting purposes for which they were initially compiled.

7. Your Legal Rights

Depending on your location, you possess specific legal rights regarding your personal data, including:

The right to access and review the personal information we hold about your profile.
The right to request immediate correction or updating of inaccurate personal details.
The right to request the total erasure of your personal records from our databases, provided those records are no longer required for active transactional auditing or statutory compliance.

8. Privacy Support & Grievance Officer

For any clarifications regarding this policy, to exercise your legal data rights, or to submit a query concerning how your details are handled, please reach out to our privacy desk:

Privacy & Data Protection: [email protected]
Customer Compliance: [email protected]

Registered Office:
AHVAN Data Compliance Desk,
Bhuj, Kachchh,
Gujarat, India — PIN: 370001