Terms & Conditions

1. Company Details & Jurisdiction

AHVAN is a digital e-commerce storefront operating out of Bhuj, Kachchh, Gujarat, India. This website is governed, controlled, and operated under the laws of India. Any legal discrepancies, claims, or suits arising out of or in connection with these terms or purchases made through this portal shall be subject exclusively to the jurisdiction of the courts located in Bhuj, Gujarat.

2. Intellectual Property Rights

Unless otherwise indicated, the website, its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us, and are protected by copyright, trademark laws, and various other intellectual property rights.

The distinct product designs, artisanal textile patterns displayed (including specific Bandhani layouts, Batik block motifs, and Ajrakh prints), and proprietary brand assets are protected under Indian Intellectual Property laws. No part of the site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

3. Product Representations & Handicraft Disclaimer

We make every effort to display as accurately as possible the colors, features, specifications, and details of our apparel and handicrafts available on the site. However, we do not guarantee that the colors, details, and variations of the products will be perfectly accurate, complete, reliable, current, or free of other errors, as your electronic display may not accurately reflect actual textures or hues.

Handicraft Nature: Because our inventory consists of authentic hand-dyed, hand-tied, and hand-block printed apparel (including Bandhani, Batik, and Ajrakh), minor inconsistencies in print registration, color bleeding, structural asymmetry, or tie knots are inherent traits of true generational craftsmanship. These natural variations do not constitute manufacturing defects or damages.

4. User Registration & Account Security

You may be required to register an account to access certain features or purchase products. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are entirely responsible for maintaining the confidentiality of your account password and restricting unauthorized access to your computer or mobile device.

5. Pricing, Billing, & Payment Gateways

All prices listed on the website are subject to change without notice. Prices displayed may or may not include Goods and Services Tax (GST) or standard shipping parameters until explicitly calculated during final checkout.

We utilize secure, certified third-party payment processors and gateways to handle transactions. By submitting payment details, you authorize us and our designated financial processors to charge the designated payment instrument for your total order value. We hold no liability for transactions failed, delayed, or compromised due to backend issues originating at banking institutions or payment network providers.

6. Shipping, Fulfillment, & Cancellation

Order fulfillment, delivery timelines, domestic transport, international logistics, and processing windows are subject to third-party courier handling parameters. While we strive to meet structural delivery targets, AHVAN cannot be held liable for delays caused by customs clearance protocols, regional weather events, or logistical bottlenecks.

Returns, refunds, and order cancellations are handled exclusively in accordance with our explicit Cancellation & Refund Policy, which is integrated by reference into these Terms.

7. Prohibited Site Usage

As a user of the site, you agree not to:

• Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any Content.
• Engage in unauthorized framing of or linking to the site or inject malicious scripts, PHP exploits, or server-straining automation loops.
• Use the site in a manner inconsistent with any applicable laws, regulations, or local IT policies.

8. Limitation of Liability

In no event will the Company, its directors, employees, or artisan partners be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or products purchased therein, even if we have been advised of the possibility of such damages.

9. Modifications to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms & Conditions at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.